Find a Government Job



         

Frequently Asked Questions


Below are a list of questions received about the publication Get That Job.  

Q.  Can I buy the guide in a bookshop?
Q.  Is the guide tax deductable?
Q.  Does the guide have selection criteria answers that I can use in my application?
Q. Is the guide written for people already  employed by the government, of for people trying to get into the government?
Q. How safe is it to pay by credit card over the internet?
Q. What about downloading viruses?
Q. Who will have access to my credit card details?
Q. What if I don't have a paypal account?
Q. How do I get the publication once I've paid?
Q. How long does it take to get the publication once I've paid?
Q. What if I have trouble downloading the publication?
Q. Can I download multiple copies of the publication?
Q. I don't feel comfortable ordering over the internet, can I still buy the publication?
Q. Can I forward a copy to my friends?


Q.  Can I buy the guide in a bookshop?

A.  This guide isn't available in bookshops at this point in time.  We have found however that our customers prefer to download the publication as it means they don't have to make a trip into a bookshop, and they can get started on their applications within minutes.

Q.  Is the guide tax deductable?


A.  This is something that you will ultimately need to check with your accountant and the ATO, however if the guide is directly related to your employment and you are using it for work purposes then yes, the cost may be deductable.  If you are participating in career transition services (through a redudnancy, military transition or career development program for example) the purchase may also be refundable through this program.  Check with your provider for more details.

Q.  Does the guide have selection criteria answers that I can use in my application?

A.  Get That Job! The Best Guide to Applying for a Government Job provides 9 examples of well written statements addressing selection criteria and critiques of bad selection criteria, highlighting why they are bad and how they could improve.  It also provides a template for addressing selection criteria and inlcudes a series of questions that will help you to personalise the selection criteria to your specific skills and abilities.

Q.  Is the guide written for people already  employed by the government, of for people trying to get into the government?

A.  Both!  A universal language was used when writing the guide so that it is easy to understand by all.  The first section of the guide explains the government structure and government processes so that someone outside of the government can easily compete with someone already in the system.  The process of applying for a government job is the same for internal and external applicants which is why the guide is relevant for everyone.  Traditionally internal applicants have an edge on external applicants because they know how the systems works, but this guide has equalled out the playing field.

Q.  How safe is it to pay by credit card over the internet?

A. We use the services of e-junkie and paypal who provide secure connections for paying for and downloading products, and offer 100% risk free purchasing.  We don't get to see you credit card number or personal details - we just get your name and email address to send you the guide.
 
Q.  What about downloading viruses?

A. The Guide comes in PDF format, and as it is not an executiable file it cannot contain viruses.  We pay e-junkie to provide a secure and virus free connection for downloading products for  your peace of mind.

Q.  Who will have access to my credit card details?

A.  Only paypal will have access to your credit card details for the purpose of processing your payment.  Your credit card details are not passed onto anyone at publicservicejobs.com.au

Q.  What if I don't have a paypal account?

A. You don't need a paypal account, and you don't have to sign up with paypal.  You just need to enter your credit card details, email address, and billing address.

Q.  How do I get the publication once I've paid?

A.  After you have entered your payment details you will be directed to a secure site for downloading the product.  You will also receive an email with a link  to download the product.  The email link allows you to download the publication a number of times within 48 hours, so if you have any problems in the download process you can try again.  If you have any problems we can re-activate your account so you can download it again, or we can email the guide to you.

Q. How long does it take to get the publication once I've paid?

A.  The process is instant, and the download time will depend on the speed of you computer and internet connection.  It takes an average user about 10 minutes from the time they hit the "buy now" button until they are reading the guide and writing their new improved application!

Q.  What if I have trouble downloading the publication?

A.  The email link that you are sent after payment allows you to download the publication a number of times within 48 hours, so you will have multiple opportunites to download the publication in the case that you encounter problems.  If you still have trouble, simply send an email to us, and we will help you out.  We  can see who has downloaded the publication and who has not and are able to easily re-activate your link or send the publication to you via email if you have trouble.

Q. Can I download multiple copies of the publication?

A.  The purchase price includes one copy of the publication.  It's just like if you go into a bookshop and buy a book; if you would like multiple copies of the guide, you will need to purchase multiple copies.  We understand however that you might want a copy on your home computer, and one on your work computer, and this is okay.  If you lose the guide on your computer or for some reason delete it by mistake, please contact us and we will do our best to replace the lost publication for you.

Q. I don't feel comfortable ordering over the internet, can I still buy the publication?

A. Of course!  You can fill out an order form and send it to us, and we'll email the publication to you.  The order form is at www.publicservicejobs.com.au/orderform.html

Q.  Can I forward a copy to my friends?

A.  No, the guide is copyright.  The payment price includes a copy for the purchaser only, and breaches of the copyright will be prosecuted.  If your friends are interested in getting a copy for themselves, suggest they sign up to the free newsletter which offers exclusive offers and discounts.







Popular Pages

Find a government job vacancy
Why work for the public service 
Books about selection criteria
Free newsletter

How to Apply

How to apply for a government job 
How to address selection criteria
Free selection criteria examples
Find a government job vacancy

Find a Job Vacancy

Commonwealth Government Jobs
New South Wales (NSW) Government Jobs
Victorian (VIC) Government Jobs
Australian Capital Territory (ACT) Go Jobs
Queensland (QLD) Government Jobs
Tasmanian (TAS) Government Jobs
South Australian (SA) Government Jobs
Western Australian (WA) Government Jobs
Northern Territory (NT) Government Jobs